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| Contact Us By e-Mail |
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| Customer Service Enquiry |
| Miu is our customer service officer, she is happy to handle the enquiries in following areas: |
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General Enquiry |
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Payment Enquiry |
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Shopping Problem |
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Order Status Enquiry |
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Order Complaint |
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| e-Mail contact: |
customerservice@toyeast.com |
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| Logistics Enquiry |
| Tat is our Logistics Manager, he is happy to answer the enquiries in following areas: |
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Order Shipment Enquiry |
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Invoice Request |
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Shopping Problem |
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Special packing requirement |
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Shipping Cost |
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| e-Mail contact: |
logistic@toyeast.com |
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| Product Sales Enquiry (Welcome distribution, wholesale and retail) |
| Edmond is happy to handle your sales enquiry, we can provide: |
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Product Information (Dimension, Price) |
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Wholesale and Retailer discount |
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Shipping terms and lead time |
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Special Request and Custom Made project |
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OEM and ODM design service |
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| e-Mail contact: |
marketing@toyeast.com |
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| Contact Us By Phone Or Visiting Us |
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We are a Hong Kong company group divided into an online and local division.
** Please notice that two divisions supply different kinds of merchandise, all the items shown on
ToyEast.com or ToyEast.net may NOT be available in the local shop during walk-in. The buyer can
place an order online first, and the items will be available for pick up in the local shop within a week.
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| Online Division (Mail order, Wholesale, Production) |
For Retail Customers: We do not sell to walk-in customers who have not placed an order beforehand.
Before buying from us, please place an order first. We will arrange the time for pick-up. |
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For Wholesalers: Appointment must be made one day in advance.: |
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| Telephone: |
(852)23899310 |
| Facsimile: |
(852)23898779 |
| Opening Hours: |
Monday - Friday 10:00 am to 06:30 pm HKT
(except Public Holidays) |
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| e-Mail contact: |
marketing@toyeast.com |
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| Local Division (Secondhand Model Cars, Vintage, Popy, Figure, Collectible Toys) |
For Retail Customer: Welcome to come at any time during opening hour, no appointment needed.
* Please notice that NOT ALL of the items shown on ToyEast.com or ToyEast.net is available in the local
shop during walk-in. If you are looking for R/C products, please contact the online division.
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For Wholesalers: Figure, Toys, Popy wholesale. No R/C wholesale available at local shop, please contact
our online division. |
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| Company: |
Toyzone 16 |
| Address: |
Room 1601, 16/F,
Causeway Bay Commercial Building,
No.3 Sugar Street,
Causeway Bay, Hong Kong island,
HONG KONG |
| Telephone: |
(852)28826850
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| Facsimile: |
(852)28826520 |
| Opening Hours: |
Monday - Sunday 11:00 am to 09:00 pm HKT
(except for Few days during Chinese New Year) |
| Contact: |
Mr. Wong |
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| e-Mail contact: |
raymond@toyeast.com |
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